Terms & Conditions

By creating or accepting an order on Escrowly, you agree to the following terms and conditions:

  1. Agreement to Use Escrowly Services
    • Escrowly acts as a neutral third-party escrow service to facilitate transactions between buyers and sellers.
    • Both parties acknowledge and agree to use the platform solely for lawful transactions.
  2. Order Creation
    • The party initiating the order (buyer or seller) must provide accurate details, including email, phone number, transaction amount, and a description of the goods or services.
    • The party initiating the order must specify who will bear the escrow fee (buyer, seller, or split equally between both).
  3. Escrow Fee
    • A 2% escrow fee will be applied to every transaction. The fee is calculated automatically based on the total transaction amount.
    • The fee allocation (buyer, seller, or split) must be agreed upon during the order creation process.
  4. Order Acceptance
    • The transaction will not proceed until the other party (buyer or seller) accepts the order.
    • By accepting an order, the accepting party agrees to the details provided in the order and the designated allocation of the escrow fee.
  5. Order Payment
    • For orders created by the buyer, payment is required immediately upon creation. The funds will be securely held by Escrowly until the order is marked as completed.
    • For orders created by the seller, the buyer must make payment at the time of order acceptance. The funds will be securely held by Escrowly until the order is marked as completed.
  6. Order Completion
    • The buyer must confirm receipt of goods or services and mark the order as completed. Upon completion, the seller’s payment will be moved to their payout balance.
    • Escrowly will release funds to the seller only after the buyer marks the order as completed.
  7. Refunds and Disputes
    • If the buyer does not receive the goods or services as agreed, they must raise a dispute through the Escrowly platform before marking the order as completed.
    • Escrowly will mediate disputes in good faith, but both parties agree that resolution outcomes are final and binding.
  8. Payouts
    • Sellers can request a withdrawal from their payout balance once funds have been released to their account.
    • Any escrow fees owed by the seller will be deducted prior to the release of funds.
  9. Responsibilities of the Buyer
    • The buyer must provide accurate and complete information when creating or accepting an order.
    • The buyer must confirm receipt of goods or services promptly.
  10. Responsibilities of the Seller
    • The seller must deliver the goods or services as described in the order.
    • The seller must resolve any disputes raised by the buyer promptly and in good faith.
  11. Prohibited Transactions
    • Transactions involving illegal goods or services are strictly prohibited on Escrowly
    • Transactions involving illegal goods or services are strictly prohibited on Escrowly
  12. Liability Limitations
    • Escrowly is not liable for any direct, indirect, or consequential damages arising from the use of its platform
    • Both parties acknowledge that Escrowly’s role is limited to holding funds securely and facilitating the transaction process.
  13. Modification of Terms
    • Escrowly reserves the right to update or modify these terms at any time. Continued use of the platform constitutes acceptance of any changes.
  14. Governing Law
    • These terms and conditions are governed by the laws of the jurisdiction in which Escrowly operates.

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Whether you're a buyer looking to secure a high-ticket item or a seller wanting to guarantee payment, Escrowly is the solution for you.